1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by Checkout Conversion Guide ("Company," "we," "us," or "our"), including our website at checkoutconversionguide.com and any related checkout optimization and cart recovery tools, software, and applications (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business, and "you" refers to that business. If you do not agree to these Terms, you may not use the Services.

2. Intellectual Property Rights

2.1 Ownership

The Services, including all software, algorithms, user interfaces, text, graphics, logos, and other content (but excluding Your Data as defined below), are owned by Checkout Conversion Guide or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

2.2 License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. This license does not permit you to resell, sublicense, or otherwise make the Services available to any third party except as expressly authorized in writing by us.

2.3 Your Data

You retain all rights to the data you submit to the Services, including customer information, transaction data, and configuration settings ("Your Data"). You grant us a license to use Your Data solely to provide and improve the Services, and as otherwise described in our Privacy Policy.

2.4 Feedback

If you provide feedback or suggestions about the Services, you grant us an unrestricted, perpetual, royalty-free license to use that feedback without attribution or compensation.

3. User Restrictions and Acceptable Use

3.1 Permitted Use

The Services are intended for use by businesses to optimize their online checkout processes and recover abandoned carts. You may use the Services only in compliance with applicable laws and these Terms.

3.2 Prohibited Conduct

You agree not to:

• Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
• Infringe the intellectual property or privacy rights of others.
• Transmit any viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to the Services or related systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Use the Services to send unsolicited commercial communications (spam).
• Collect or harvest any information from the Services without authorization.
• Reverse engineer, decompile, or disassemble any aspect of the Services.
• Use the Services in a way that could damage, disable, overburden, or impair them.

3.3 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Limitation of Liability

To the maximum extent permitted by law, Checkout Conversion Guide and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services; or
• Unauthorized access, use, or alteration of your transmissions or content.

In no event will our aggregate liability for all claims relating to the Services exceed the greater of $100 or the amount you paid us for the Services in the twelve months preceding the claim.

5. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We do not guarantee any specific results, including increased conversion rates or recovered carts. You acknowledge that your use of the Services is at your sole risk.

6. Indemnification

You agree to indemnify and hold harmless Checkout Conversion Guide and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Travis County, Texas, and you consent to the personal jurisdiction of such courts.

8. Changes to Terms

We may modify these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.

9. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Checkout Conversion Guide
3110 Guadalupe Street, Suite 214
Austin, TX 78705
Email: contact@checkoutconversionguide.com
Phone: +1 512-647-3182